24/7 Customer Support
Without Hiring Anyone
smbot handles customer questions around the clock — on weekends, after hours, during your busiest periods — without adding headcount or management overhead.
Start free — no card needed Free trial · No card required · Live in under 10 minutesThe problem
Most businesses can't afford round-the-clock support
Hiring for 24/7 coverage means shifts, management, training, and turnover. AI customer support removes all of that.
After-hours abandonment
67% of customers expect 24/7 support availability. Without it, visitors with questions at 9pm go to a competitor who has answers.
Repetitive questions drain time
The same 10 questions account for 80% of support volume. You or your staff spend hours each week answering things an AI could handle in milliseconds.
Support volume grows with the business
Every new customer adds support burden. With human-only support, scaling means hiring. With smbot, it's automatic.
Always available
Support that never goes offline
smbot answers the moment a visitor asks — regardless of what time it is or how busy you are.
Business hours
Handles routine questions so your team focuses on complex issues and high-value work.
Evening hours
Peak browsing time. Most visitors research after work. smbot is there when you're not.
Days off
No on-call rotation. Customers get answers on Saturday morning just like any weekday.
Busy periods
Handles unlimited simultaneous conversations. No queue. No "please hold."
Features
AI customer support that actually works
smbot is trained from your website, speaks your language, and escalates when it should.
Knows your business
Trained from your website content. Answers questions about your specific services, hours, location, and pricing — not generic responses.
Lead capture
Collects visitor name and email during the conversation. Every after-hours visitor who asks a question becomes a logged, followable lead.
Powered by Claude AI
Built on Anthropic's Claude — accurate, honest, and designed not to fabricate answers. It says "I'll have someone follow up" rather than making things up.
Full conversation history
Every chat logged in your dashboard. See what customers ask, what gaps exist in your FAQs, and which conversations converted to leads.
10-minute setup
From signup to live AI support on your website in under 10 minutes. Paste your URL, approve your FAQs, add one script tag.
Branded widget
Matches your site's color scheme. Positioned where you want it. Greets visitors with your own welcome message.
Handled automatically
Questions smbot answers for you
Stop spending time on questions your website already answers — just imperfectly.
- Business hours and holiday schedules
- Service area and location questions
- Pricing and package inquiries
- How to get started or book an appointment
- Product features and compatibility questions
- Return and refund policy questions
- Contact and follow-up requests
- After-hours visitor engagement and lead capture
Related
More from smbot
AI customer support is built on these smbot capabilities.
Start your 24/7 AI support today.
10-minute setup. No staff to hire. No hours to keep. Just answers, whenever your customers need them.
Start free — no card needed