A Customer Support Chatbot
That Never Clocks Out
smbot handles your most common customer questions automatically — freeing you up to focus on the work that actually needs a human. Never miss an inquiry again, even at 2am.
Start free — no card needed Free trial · No card required · Pay only when your first visitor chatsThe problem
Customer questions don't follow business hours
Most small businesses handle customer inquiries manually — phone, email, or just hoping someone checks the contact form before a visitor gives up and leaves.
Inquiries at all hours
Customers research and ask questions outside your working hours. Without a customer support chatbot, those inquiries sit unanswered until the next morning — and the lead has often moved on.
Repetitive questions drain time
Pricing, availability, service area, how-it-works — you or your staff answer the same questions dozens of times a week. That's time that could go toward delivering the actual service.
Slow responses lose customers
Studies show that response time is one of the biggest factors in converting a lead. A customer support chatbot that responds instantly has a measurable edge over a business that calls back the next day.
How smbot helps
Automated customer support that knows your business
smbot is trained on your actual business information — not generic templates. It answers your specific questions, in your voice, around the clock.
Trained on your content
smbot reads your website and learns your services, pricing, hours, service area, and FAQs. The knowledge base is built from your content, not generic boilerplate — so answers are accurate and specific to your business.
Instant responses, always
Every customer inquiry gets an immediate response. No hold times, no contact forms that disappear into a void, no waiting until Monday morning. Visitors get answers the moment they ask.
Every inquiry is captured
smbot collects the visitor's name, email, and question automatically. You see every conversation in your dashboard — so nothing slips through the cracks, even when you're busy on a job.
Handles the repetitive stuff so you don't have to
Hours, pricing, availability, how-to-book — smbot fields these automatically. You only get involved when a question genuinely needs a human, which frees up real time for real work.
Setup
Your customer support chatbot is live in 3 steps
Add your business info
Name, hours, services, location, pricing structure. This is the core knowledge your chatbot draws on to answer support questions.
Train from your website
smbot scans your site and automatically builds a support knowledge base from your existing content. Review it, add custom FAQs, and approve.
Embed on your site
One line of JavaScript, pasted into your website. The customer support chatbot widget goes live immediately on every page.
What it handles
Common questions your chatbot answers automatically
- Business hours and holiday schedule
- Service area and coverage questions
- Pricing and quote inquiries
- How to book or get started
- What services you offer
- Turnaround times and availability
- Returns, cancellations, and policies
- Contact information and directions
Related
More from smbot
Stop answering the same questions manually.
smbot handles the repetitive stuff automatically so you can focus on your actual work. Free to start.
Set up your support chatbot free